1.3
  • Absolutely nothing2 votes
  • One person that tried to help me1 votes
  • Customer service12 votes
  • No clear answers5 votes
  • Lack of follow up4 votes
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  • Jan 21
  • Loans and Mortgages
  • Shirley, New York
  • Mortgage Transfer
  • 40
  • REVIEW RATING 4/5

Ocwen bought my Mortgage Service company HomEq. During the transfer they added $14,102.00 to my princable balance. I found this during a request for payment history during the transfer period. When I contacted them they danced around the issue. It took contacting my State Attorney General Office and filed a formal complaint. I sent in all the proof of payment and supporting documents. The state... Read more

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  • Jan 17
  • Loans and Mortgages
  • Corona, California
  • Home Insurance
  • 35
  • REVIEW RATING 4/5

In 2013, OCWEN notified me and my insurance carrier that home insurance was not needed as my HOA covered my home. Therefore, they would not permit my insurance payments, included in my mortgage payments, to continue. When I called OCWEN to double check this, they assured me this was the case. 1/11/15, rain entered my house through a crack or cracks in the roof. I have damage with mildew. ... Read more

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  • Jan 17
  • Tax services
  • Weehawken Township, New Jersey
  • Tax Liens
  • 22
  • REVIEW RATING 4/5

Ocwen mortgage does not pay property taxes on time, my property has multiple tax liens which they do not release or work on releasing, I have to go to city hall myself to constantly fight these liens, no follow up or response from Ocwen on any inquiries, takes months, I requested to terminate escrow taxes and they refused, saying something about Ltv and how they pay taxes when it's due. Terrible... Read more

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  • Jan 12
  • Loans and Mortgages
  • San Francisco, California
  • Mortgage Modification
  • 87
  • REVIEW RATING 4/5

In January 2012, Ocwen sent me a modification agreement. It had great terms with it, principal reduction, and lower interest rate. The terms indicated I needed to make initial down-payment (one month's payment) and the first trial payment, then they would modify my loan. They did not modify my loan until October 2013, twenty-two months later. I believe it was a case of the oops, we gave this... Read more

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  • Jan 12
  • Loans and Mortgages
  • Oviedo, Florida
  • Loan
  • 53
  • REVIEW RATING 4/5

this company that took over our loan(Wish they hadnt) we have had nothing but trouble-sending in our mortgage payment then they put it in suspense account and then say we are behind and hitting us with late fees -they have just been fined by the govt over their practices and their Indians that call are very hard to understand-this is an awful company with complaints all over the internet at... Read more

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  • Jan 09
  • Loans and Mortgages
  • Magnolia, Texas
  • Home Affordable Modification Program
  • 52
  • REVIEW RATING 4/5

OCWEN is a company who buys other contracts from struggling companies and then immediately raises the payments so that the owner cannot pay, and looses their equity because of Ocwen's devious practices. In my case I had made 11 YEARS of prompt payments only to be displaced by this "company" of crooks at the exact same time that my fiancé who lived with me passed away, AND my mother went into... Read more

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  • Jan 06
  • Loans and Mortgages
  • Clearfield, Pennsylvania
  • Mortgage Modification
  • 61
  • REVIEW RATING 4/5

The purchased our mortgage when GMAC went belly up in bankruptcy in 2013..we had financial problems wound up in a modification this year. It has been a nightmare the entire time several relationship mangers later we are suppose to have a final modification. They did not call us when they didn't receive a payment right on the first during the process. Now they have started collection calls and... Read more

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  • Jan 06
  • Loans and Mortgages
  • 89
  • REVIEW RATING 4/5

File a complaint with the CFPB and look up violations they may have broke with RESPA or TILA. Also, if you are not aware of the Ocwen National Settlement and the recent settlement with the DFS regulator, Benjamin Lawsky. In that settlement this past December, the founder of Ocwen, Bill Erbey must step down. Also, there is a monitor, Joseph Smith, Jr., who oversees the first settlement with... Read more

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  • Jan 06
  • Loans and Mortgages
  • Waco, Texas
  • 115
  • REVIEW RATING 5/5

For all of you who have been cheated or screwed in different ways with Ocwen, you might find a little bit of satisfaction in knowing that the recent settlement in December with the DFS, Benjamin Lawsky, against Owcen for $150 million means that the founder of Ocwen, Bill Erbey, is forced to resign and also has to resign from the other companies he is involved in. We all need to send our thanks... Read more

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  • Jan 04
  • Loans and Mortgages
  • Eagle River, Alaska
  • Mortgage Transfer
  • 43
  • REVIEW RATING 4/5

I changed insurance companies. Ocwen is a disaster. Apparently, the new insurance info was sent to the wrong office. So they threatened me with purchasing insurance, charging me, and reinstating escrow that I had paid not to have with the original mortgage company with the loan. I managed to get an Ocwen rep on the line with my insurance company (USAA) and they chatted about both faxing and... Read more

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