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1.3 Based on 114 reviews
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  • Customers like
    • One person that tried to help me 3
    • Getting back to my home 1
  • Customers don't like
    • Absolutely no customer service 30
    • Lack of follow up 22
    • No clear answers 17

I'm force to sale my house because I do not want to loosed. I was not inform when Indy Mac sold my loan to Ocwen, and call so many times to ask about why if I pay more money per month and the principal go down the interest is not going down in the last 6 years I pay the same amount per month as when we got the loan? The answer "is you have the loan to pay interest first for the 10 years and then you pay the interest and the rest of the... Read more

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Saxon mortgage sold them my mortgage and they are horrible! You can't speak to a customer rep, you have to make an appointment for your assigned counselor to call and then they don't call!!! Very aggravating!! They have take. d on over $1200 of "late charges" when I'm not late at all and they report me every month to all the credit bureaus as 90 or more days late.. They have ruined my credit and have made me not be able to sleep at night... Read more

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I pay on time every month, so I had no need to contact Ocwen for the past 3 years. It was a fluke that I happened on this. When I received my 2015 tax form, I called to ask how much money went to principal. The automatic teller told me my next payment would be 700.00 more than what my payment is. I called and their rep told me it was late charges. I asked if they could prove I was late, did they keep the envelopes to show the date it was... Read more

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Have been jumping through hoops for months. There's always another piece of paperwork I need in order to receive the cash for keys that was promised in the beginning I have submitted and resubmitted the same pieces of paper over and over again I have written down dates agent ID numbers everything that I may need for a lawsuit and I think that's the only thing that I can do at this point does anybody know and attorney who has already been... Read more

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I have never been late or missed a payment of any kind and have a excellent credit score. I have finally snapped. Ocwen decided to tack on, after ten years of them being my mortgage company, a second insurance policy for my condo. It is not needed, it is unnecessary, and it comes at a cost of close to a $1000.00 a year. After being on the phone with the third world for hours and hours, they finally told me that "This is a new thing that has been... Read more

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  • From mobile
  • Ocwen
  • May 04
  • #841534

I too filed for a modification in 2012. I was givin the run around . I faxed every document they asked for even when it was nuts! Then they would say my case was closed and they needed everything again. Then same thing has gone on for years they do not return calls Add comment

I too am having serious problems with Ocwen. They have attached 700.00 in late fees and I was not late. I have learned that they hold the payments until the 17th of each month, then tack on late charges. They are currently trying to tack on insurance money, stating that they want additional insurance to protect the property. I have homeowners insurance, even though by law, it is not required. I live in a condo, in Va. Beach. When that did... Read more

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back in the late 90's I was out of work so my wife and I went through HUD to save our home, after we started to get back on our feet, Hud sold our mortgage to Ocwen, we made our last to payments to Hud for Jan and Feb of that year and we got a letter stating that as of March Ocwen would have our mortgage, and wanted 3 month up front in good standing so we did, when May came along we got a notice of intent to foreclose. We called and asked what... Read more

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We experienced a horrible hail storm that destroyed our house, the insurance company withholds depreciation until repairs are made. OCWEN is taking the payment from the insurance company which was already only 33% of the overall repair cost and only releasing 10% to us to make repairs. This is impossible to repair $80k in damages with $9K. We may be forced to let the house go, never missed a payment. Oh, they do call at least once a week to ask... Read more

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want it back down to 1600 i can do it.please help widowed sick and need this .thank you.i have heart promplems and need help they will get payments just need it lower thats all i have to reguest thank u very m dont know how else to out this ,i really am not happy with them they really dont help their people .who really need it i see people are sueing them i would to ,they are wrong for how they make people get a lone wrong i was one of... Read more

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