OCWEN Complaints and Reviews

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OCWEN
Main address: P.O. Box 785057  32878-5057 Orlando FL
(800) 746-2936, ,
  • 805+3 mobile complaints
  • $2.8M claimed losses
  • $3.5K average
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  • Jul 21
  • Loans and Mortgages
  • Stamford, Connecticut
  • Loan Appraisal
  • 1
  • 5

GMAC sold my loan to Ocwen. I refinanced with GMAC with the harp program. They did a BPO. the BPO came in at 202k when the original appraisal was done for 291k. Ocwen told me to go have an appraisal done by state certified appraiser. The appraisal came in at 265k. I owe 208 making me under the 80 LTV. Now they say that Fannie Mae the investor behind my loan will only use the BPO value...... Read more

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  • Jul 18
  • Loans and Mortgages
  • Tampa, Florida
  • Settlement Letter Request
  • 1
  • 17

My story is so long I can't even begin to go into all of the details, but the short of it is that my primary mortgage company offered me a deed in lieu in November of last year. To move forward with this DIL all I need is a settlement letter from Ocwen stating what they would be willing to settle for. To be fair, they did provide one to me in February of this year, but the primary mortgage... Read more

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  • Jul 16
  • Loans and Mortgages
  • Beaverton, Oregon
  • Short Sale Process
  • 1
  • 16

I am a Realtor here in Portland, Or.. I am representing a potential buyer on a Short Sale Property whom the Seller has a loan through Ocwen financial institute. Myself and the listing agent have been working to move through the short sale for over 7 months. We repeatedly are told that files are misplaced and that they cannot "read" documents. These are out right lies. The subject property in... Read more

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  • Jul 15
  • Tax services
  • Beaver, Pennsylvania
  • Tax Business
  • 13

I am re-financing my current ocwen loan, and need their tax department to pay my taxes that are now due. I contacted the customer service department only to strain to understand the representative. I asked for a direct telephone number for the tax department and was told that department had no telephones. They gave me an email address. I tried this address 5 times and get no response. This... Read more

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  • Jul 15
  • Government
  • House Mortgage Payment
  • 11

I tried for over three years to work with OCWEN to save my house and they would not work with me. It finally came to a DIL of forclosure in June of 2012. In November of 2013 they reported to Equifax that I was late on my mortgage payment. I have not been late on anything payments since I did the DIL and am in the process of trying to purchase another house. Because I have been incorrectly... Read more

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  • Jul 14
  • Loans and Mortgages
  • Mortgage Loan Pmi
  • 4
  • 18

I too am well under 80% Loan to Value in my house mortgage serviced by Ocwen. I got the letter this winter outlining the steps to have it removed. I followed those steps and have gotten nowhere. It's obvious that they want to keep those PMI policies in place, maybe they own the PMI insurance company, maybe they get a percentage on policies they keep in place, who knows but it's obviously a snipe... Read more

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  • From mobile
  • OCWEN
  • Jul 13
  • by anonymous
  • #509792

I have a loan with ocwen an i had bad experience with this company they didn't help me a modification after i repeated sent in paperwork time an time again so I had to file bankruptcy to save my home from being taking away can someone help me in finding another real mortgage company that would buy my loan from them right now I'm open to all options out there besides selling my home Add comment

  • Jul 13
  • Loans and Mortgages
  • Mortgage Loan
  • 23

Always pay for proof of receipt from post office!! We sent an entire insurance check to them for more than balance of loan when house burned down. Police did find the teens who did it and we had report to prove this. I assumed they would pay off the loan, send us the proceeds, since it was for more than the balance, along with the release. The ins. check was made out to us and them, as they, were... Read more

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  • Jul 12
  • Loans and Mortgages
  • Customer Service
  • 19

This company easily has the worst customer service of any company I've ever done business with. You cannot talk to anyone who knows what they are doing. Everyone you can speak with is in India, is reading from a script, cannot think for themselves, and cannot communicate effectively in English. They are very rigid and arbitrarily take actions without providing research or contractual support. ... Read more

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  • Jul 12
  • Brokerage and Brokers
  • Los Angeles, California
  • Mortgage
  • 20

I have received one statement for my mortgage payment since INDYMAC sold my loan to OCWEN. I've written via their customer service web site, I've FAXED, I've snail mailed including a copy of an earlier statement, telephoned and e-mailed. NEVER received a response from any of these methods. They keep taking the payments but WILL NOT reply. Feels very shady to me....I never asked to have my... Read more

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