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  • Customers like
    • One person that tried to help me 2
    • Getting back to my home 1
  • Customers don't like
    • Absolutely no customer service 30
    • Lack of follow up 22
    • No clear answers 16

When I attempted to pay last month's payment online through your website, I was forced to verify my email. My email has not changed in over 10 years, since before the intitation of this loan. When I attempted to complete the transaction, I received an error message including 'please try again later' This went on until I could no longer pay through the website within the grace period. I initiated... Read more

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In continuing struggle for Ocwen to "correct" the escrow account to "correctly" reflect the amount of real estate taxes being assessed and fact that homeowner also pays for hazard insurance - requesting Ocwen for over 3 years which also would reduce monthly mortgage statement - Ombudsman continues Ocwen tradition by sending useless computer generated correspondence and/or Loan documents which... Read more

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THEY DID THE SAME THING TO ME!!! I WANT JUSTICE!!! MY ORIGINAL HOME LOAN WAS WITH BANK OF AMERICA, IT KEPT CHANGING HANDLERS. I SUSPECTED SOMETHING WHEN THIS HAPPENED. MY FIRST HOME WAS FINANCED WITH BANK OF AMERICA TOO. I PAID INTO THAT ONE FOR 10 YEARS WITHOUT FAIL. THE PAYMENTS WERE ALWAYS WITH BANK OF AMERICA. OCWEN WAS PART OF THE WHOLE MORTGAGE MELTDOWN CRISIS!!! I COULD NEVER COMMUNICATE... Read more

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this company thrives on screwing its customers with hidden fees based on the small print in their loan documents. after going 6 years with no insurance coverage on my condo (it was paid for by the association) i was told that i needed to retain my own policy for contents. they then charged me an outrageous premium, after i had already retained coverage on my own. after months of rangaling the... Read more

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Their customer service is NON-EXISTENT, and they do not care if you are in foreclosure or not. I have spoken with many agents for me to reinstate my loan, I was told 2 different amounts and all within a few days of calling them (1/29/16 and 2/4/16). The right hand does not know what the left hand is doing with this company. I have no clue how the person responsible found this company considering... Read more

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now ocwen finally pulled the best yet...now I had to purchase ho6 *** insurance which is already cover under my association.... they asking for this after 11 years that I have been stuck..cause is not a fannie mae frddie mac ...customer service sucks no one understands...all they do is call u sir sir sir or mam mam..don't want to say really what I want to say...they might make me purchase nother... Read more

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  • From mobile
  • Ocwen
  • Feb 02
  • #782311

My ex husband forged my name in order to obtain a refinanced mortgage with ocwen. Ocwen lied to me,told me my name was not on the mortgage. In fact my name was and still is on it. I now have an attorney to help me get my name off the mortgage and bring charges against my ex and ocwen. Add comment

This is the worst loan department, We have had it since 2007 and have had it change from one horrible company to another we are on #4 now. Been thru 3 surgeries and a significant job loss. Asked for help and nothing. My son was hurt in a 4wheeler accident in August and we were In the hospital for 1.5 months. I called them this is their reply" I am sorry but that is not a reason for you not to go... Read more

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Ocwen is one of five companies working closely together to drive customers into default and ultimately foreclosure. They essentially own and operate the insurance company used for force placed insurance charging 10 times normal rates. What the customer wants regarding insurance has nothing to do with it. Repeating the complaint to 100 different call center foreigners will yield 100 different... Read more

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I called Ocwen to see if I could pay bimonthly because as a single woman it is hard for me to have all my mortgage on the first. They said no and if I do sent it that way, I would have to pay $85,00 late fee. So why would they say, "we are here to help you"???? Another issue I had with them is that they would route the calls to India, so I would have a hard time understanding them sometimes. I... Read more

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