OCWEN Complaints and Reviews

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OCWEN
Main address: P.O. Box 785057  32878-5057 Orlando FL
(800) 746-2936, ,
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  • Aug 21
  • Loans and Mortgages
  • Ballwin, Missouri
  • Insurance Claim Payment
  • 47

I had a hail damage claim of $15,000+. My homeowners insurance was quick to send a check which also had OCWEN name on it. Then you have to jump thru hoops to get hem to issues the money back to you to pay bills. It takes 20 days for them just to get the 1st half back. Then when their inspector comes to look at final job. They lose it and now I have another 7-1 before I see he remaining clim money... Read more

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  • Aug 14
  • Loans and Mortgages
  • San Diego, California
  • Loan Modification Service
  • 5
  • 5
  • 142

I have never been so disappointed with a company in my life. My mortgage was bought by ocwen last year. We have experienced a brief financial hardship and I applied for a modification. They said they could do a forbearance as we have never missed or been late on a payment. Their "final," or only offer was to put a deposit down, which was $250 more than my mortgage and then skip one payment. ... Read more

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  • Aug 08
  • Loans and Mortgages
  • Mortgage Payment
  • 1
  • 1
  • 124

This is the most inept mortgage company I have ever dealt with! They bought our loan from GMAC and it has been nothing but a headache since. I have to call them every month to get them to fix their own mistakes, one thing after another. We decided to refi to get away from them and they held up our refi by several weeks by making excuse after excuse why we couldn't get our payoff letter. We... Read more

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  • Aug 08
  • Loans and Mortgages
  • House Payment
  • 109

Got a letter in June stating my Escrow account needed to impound more money or my house payment would increase by approximately $36 a month. Sent a check for $426.10 on June 10th. Check went to designated address in Florida. After two weeks, it still had not cleared my bank. Telephoned them. Nobody knew where my check was. Waited a few days, called again. Nobody knew anything. Third call... Read more

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  • Aug 06
  • Loans and Mortgages
  • Coppell, Texas
  • Loan Refinance
  • 77

Never would refinace while in good standing on current on payment on loan Read more

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  • Jul 31
  • Loans and Mortgages
  • Westwood, Ohio
  • Payment Debt
  • 1
  • 1
  • 83

Ocwen claimed during 2014 Escrow analysis that we will be owing an additional $346.54 or our monthly payment will increase from $639.75 to $678.42. We paid the increase two weeks ago, the check cashed and cleared however it is not reflected in our online account and they still demand the higher payment. Also when I call to straighten out, the first time after listening to to a long menu choice... Read more

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  • Jul 21
  • Loans and Mortgages
  • Stamford, Connecticut
  • Loan Appraisal
  • 1
  • 1
  • 137

GMAC sold my loan to Ocwen. I refinanced with GMAC with the harp program. They did a BPO. the BPO came in at 202k when the original appraisal was done for 291k. Ocwen told me to go have an appraisal done by state certified appraiser. The appraisal came in at 265k. I owe 208 making me under the 80 LTV. Now they say that Fannie Mae the investor behind my loan will only use the BPO value...... Read more

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  • Jul 18
  • Loans and Mortgages
  • Tampa, Florida
  • Settlement Letter Request
  • 1
  • 1
  • 99

My story is so long I can't even begin to go into all of the details, but the short of it is that my primary mortgage company offered me a deed in lieu in November of last year. To move forward with this DIL all I need is a settlement letter from Ocwen stating what they would be willing to settle for. To be fair, they did provide one to me in February of this year, but the primary mortgage... Read more

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  • Jul 16
  • Loans and Mortgages
  • Beaverton, Oregon
  • Short Sale Process
  • 1
  • 1
  • 117

I am a Realtor here in Portland, Or.. I am representing a potential buyer on a Short Sale Property whom the Seller has a loan through Ocwen financial institute. Myself and the listing agent have been working to move through the short sale for over 7 months. We repeatedly are told that files are misplaced and that they cannot "read" documents. These are out right lies. The subject property in... Read more

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  • Jul 15
  • Tax services
  • Beaver, Pennsylvania
  • Tax Business
  • 70

I am re-financing my current ocwen loan, and need their tax department to pay my taxes that are now due. I contacted the customer service department only to strain to understand the representative. I asked for a direct telephone number for the tax department and was told that department had no telephones. They gave me an email address. I tried this address 5 times and get no response. This... Read more

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