OCWEN Complaints and Reviews

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OCWEN
Main address: P.O. Box 785057  32878-5057 Orlando FL
(800) 746-2936, ,
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  • Jun 04
  • Loans and Mortgages
  • Reno, Nevada
  • Loan Service
  • 2
  • 66

Gmac sold our loan to Ocwen and since we have had nothing but problems. We would love to keep our home but unfortunately Ocwen is trying to bully us into a foreclosure on our home. We have multiple attempts in trying to find out who our actual lender is. They always say they will email it or mail it to us and we never receive anything. Also, they told us that we needed to stop making payments on... Read more

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  • Jun 04
  • Loans and Mortgages
  • Houston, Texas
  • Mortgae Modifications
  • 49

I've been getting the run around from Ocwen regarding my loan modification since last year. They keep wanting more information or say they are missing information. Everytime I call them they give me a different answer. I had lost my job and was requesting help they assured me that there was help. In the meantime they set up a sale date on my home. I was able to come up with the outstanding... Read more

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  • May 29
  • Loans and Mortgages
  • Escrow Account
  • 53

Ocwen is insisting on setting up an escrow account even though both home insurance and property tax are paid. Ocwen has increased monthly payment from $611 to $988. I sent payment of $611.67 for principal and interest but Ocwen did not apply as such. I contacted Ocwen ombudsman and they informed me that escrow account was established so that insurance would be covered for this year and next... Read more

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  • May 22
  • Loans and Mortgages
  • Pima, Arizona
  • Escrow Refund
  • 61

On April 7, 2014, I refinanced and Ocwen was paid off on April 7. It is May 22 and I am still waiting for refund of $1,507.11 from my escrow account. I get different stories each time I call: The check was mailed, then when I called to advise check never received, they said they would overnight a replacement check, then I am told that there is a problem with their computer system and there are... Read more

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  • May 21
  • Loans and Mortgages
  • Charlotte, North Carolina
  • Mortgage
  • 63

My complaints have been going on for 9 months--from the point where Ocwen took over from GMAC, everything has gone down hill. First my payment records from GMAC never showed up in Ocwen's systems, so they reported me late to the credit bureaus, the have messed up my credit because of that--they have corrected it moving forward and sent a letter to the bureaus. Next they messed up my escrow... Read more

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  • May 19
  • Loans and Mortgages
  • Mortgage
  • 80

I am so sorry for all that have to deal with these criminals they make the Taliban look good. I was so sick of these crooks I paid my loan in full by closing out my retirement saving I figure at least I will have my home. Well I paid off six months ago and still have not received clear title on the home. The lien release is not received and they just keep up the games and I had to call the State... Read more

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  • May 18
  • Loans and Mortgages
  • West Palm Beach, Florida
  • Mortgage Service
  • 1
  • 95

I have dealt with many companies over the years and I would say that Ocwen is the most uncooperative and deceptive company I have known. In the past 8 months alone ; I have been lied too by your representative Sonya Stewart, deceived by the terms of forbearance and then lied to about the details of the reinstatement . Threatened to stop accepting mortgage payments to force fore closer. She ... Read more

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  • May 12
  • Loans and Mortgages
  • San Francisco, California
  • Loan Modification
  • 68

Ocwen Federal is a bunch of scammers, I have been trying to get them to lower my interest rate for over two years.... no good, just because I have equity, they have been giving me the runaround and charge me excessive fees for letters, and appraisals!Ocwen has failed to help me out with a loan modification because they say I don't make enough money to get a loan modification, and isn't that the... Read more

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  • Apr 27
  • Loans and Mortgages
  • Dallas, Texas
  • Home Mortgage
  • 2
  • 119

I have been dealing with Ocwen since December of 2013 when they purchased my note from Indy Mac. For all the years that I was with Indy Mac I never had an issue with them. Ocwen I believe is trying to steal my house from me. I am constantly harassed by their call center in India and have explained to them on numerous times we have always paid our note by the end of each month. Recently they went... Read more

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  • Apr 20
  • Loans and Mortgages
  • Winston Salem, North Carolina
  • Mortgage Services
  • 1
  • 121

My experience with Ocwen has been the worst I have ever been part of. After a water pipe froze and burst, my insurance company sent me a check made out to both myself and Ocwen. They told me that because it was over a certain amount, that is the way it had to be done. I tried to get the checks broken up to avoid this, to no avail. My basement was 4 feet underwater, ruined the HVAC system, the... Read more

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