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  • Customers like
    • One person that tried to help me 2
    • Getting back to my home 1
  • Customers don't like
    • Absolutely no customer service 30
    • Lack of follow up 22
    • No clear answers 16

This mortgage company is the worst company, please do not choose them for your loan. All they care is about their money, money and money. They are making my life a nightmare, refusing to refinance or modified my loan. You cannot communicate with them, they dont listen. They will report your credit if you are five days late. They have no mercy and no compassion for their customers. ALL THEY WANT... Read more

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LIES,MISLEAD,LAWS BROKE,LET 3LOAN MOD PAPERWORK EXPIRE,REFUSED HELP YET "HELPING HOMEOWNERS IS WHAT WE DO!"THAT ALONE FALSE ADVERTISING.WILL SEEK LAWYER I GET FOR FREE TO SUE YOUR COMPANY FOR FAILURE TO FOLLOW THE LAW,HAVE WITNESSES,2DEATHS WILL BE KNOWN W/3CASES SEVERE WATER DAMAGE BASEMENT,1SEVERE WATER DAMAGE MAIN,BLACK MOLD,FOUNDATION DAMAGE,WITH LOTS MORE,HAVE PICS,EMAILS,LOTS OF OCWEN... Read more

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Crooks as was stated and no one know English. They place insurance on you even when you tell them to take it off and seen them your paper work showing you have your own . They then take you money out you mortgage account to add to a none escrow that you didn't sign up for then lie and tell you ,you did come on now 30 year fix. I ask over and over did you take the money out my mortgage to pay... Read more

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Ocwen caused me to loose my home in 2010 because they bought my contract from my former Mortgage Company and Ocwen would not honor the "loan modification" I had already been in process of doing, they wanted all late payment right then, with No exceptions, no loan modifications. I was having health issues that caused me to retire from my job and finally be awarded Social Security Disability, two... Read more

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My husband died in the middle of a modification on the house. I called to find out what I needed to do to complete any paper work that was needed. I was told I was three days late with the paper work they needed and was told I had to start over. No explanation helped I had to start over. Their attitude sucked. Never, never, never, use this company !!!! Several months of trying to find... Read more

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Every call I made to Ocwen customer service went to India. One of their supervisors told me that my account had to be delinquent for my property to qualify for a short sale. They put me through 8 months of *** to get the short sale approved. I lost my buyer and the sale due to this ridiculous process. The end result is a loan modification and damage to my credit. My advice is to insist on... Read more

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Mortgage was with Chase Bank, Sold to Ocwen. Lost my house almost 2 yrs. ago..Husband deceased made payments however they would not accept modification or hardship, just kept on trying to keep my home after 20 years. I feel for 6 years between these 2 financial companies I was taken for a fool. Both companies would not speak with me since my name was not on the mortgage however on the Deed of the... Read more

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I sympathize w/all. I had my loan sold to ocwen in 2009 all was good at 1st. Then i m late on a couple of payments and wierd fees show up. Besides late fees. 2cnd time i catch up and they deduct late fee and home inspection fees and put the remainder of the payment in a suspended acct. And continue to show me as behind one payment. Then . A yr later I start rec. Notices about homeowners ins.I... Read more

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They don't post my payment correct. It's like having a loan shark. In the last two much I have I have paid out over 6000.00 dollars I owe for Oct and I'm being told I still owe 2700.00 on fees I know nothing about. The people in america are just has clueless as the one in India. I going to try and get a reverse mortgagee in two years are else I will be homeless. They have there own fee for being... Read more

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Ocwen is the worst lender I have ever dealt with. Our loan got sold to them. We never received any notice letting us know that Ocwen bought our loan. They then raised our interest rate, again without our knowledge. Then said we were late on paying the increased amount due to the higher interest rate and raised our rate again. We involved the better business bureau and Florida's Attorney... Read more

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