OCWEN Complaints and Reviews

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OCWEN
Main address: P.O. Box 785057  32878-5057 Orlando FL
(800) 746-2936, ,
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  • Jul 16
  • Loans and Mortgages
  • Beaverton, Oregon
  • Short Sale Process
  • 1
  • 1
  • 117

I am a Realtor here in Portland, Or.. I am representing a potential buyer on a Short Sale Property whom the Seller has a loan through Ocwen financial institute. Myself and the listing agent have been working to move through the short sale for over 7 months. We repeatedly are told that files are misplaced and that they cannot "read" documents. These are out right lies. The subject property in... Read more

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  • Jul 15
  • Tax services
  • Beaver, Pennsylvania
  • Tax Business
  • 70

I am re-financing my current ocwen loan, and need their tax department to pay my taxes that are now due. I contacted the customer service department only to strain to understand the representative. I asked for a direct telephone number for the tax department and was told that department had no telephones. They gave me an email address. I tried this address 5 times and get no response. This... Read more

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  • Jul 15
  • Government
  • House Mortgage Payment
  • 1
  • 1
  • 74

I tried for over three years to work with OCWEN to save my house and they would not work with me. It finally came to a DIL of forclosure in June of 2012. In November of 2013 they reported to Equifax that I was late on my mortgage payment. I have not been late on anything payments since I did the DIL and am in the process of trying to purchase another house. Because I have been incorrectly... Read more

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  • Jul 14
  • Loans and Mortgages
  • Mortgage Loan Pmi
  • 5
  • 5
  • 144

I too am well under 80% Loan to Value in my house mortgage serviced by Ocwen. I got the letter this winter outlining the steps to have it removed. I followed those steps and have gotten nowhere. It's obvious that they want to keep those PMI policies in place, maybe they own the PMI insurance company, maybe they get a percentage on policies they keep in place, who knows but it's obviously a snipe... Read more

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  • Jul 13
  • Loans and Mortgages
  • Mary Esther, Florida
  • Loan Modification
  • 1
  • 1
  • 44

I have a loan with ocwen an i had bad experience with this company they didn't help me a modification after i repeated sent in paperwork time an time again so I had to file bankruptcy to save my home from being taking away can someone help me in finding another real mortgage company that would buy my loan from them right now I'm open to all options out there besides selling my home Read more

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  • Jul 13
  • Loans and Mortgages
  • Mortgage Loan
  • 106

Always pay for proof of receipt from post office!! We sent an entire insurance check to them for more than balance of loan when house burned down. Police did find the teens who did it and we had report to prove this. I assumed they would pay off the loan, send us the proceeds, since it was for more than the balance, along with the release. The ins. check was made out to us and them, as they, were... Read more

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  • Jul 12
  • Loans and Mortgages
  • Customer Service
  • 2
  • 2
  • 96

This company easily has the worst customer service of any company I've ever done business with. You cannot talk to anyone who knows what they are doing. Everyone you can speak with is in India, is reading from a script, cannot think for themselves, and cannot communicate effectively in English. They are very rigid and arbitrarily take actions without providing research or contractual support. ... Read more

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  • Jul 12
  • Loans and Mortgages
  • Los Angeles, California
  • Mortgage
  • 1
  • 1
  • 74

I have received one statement for my mortgage payment since INDYMAC sold my loan to OCWEN. I've written via their customer service web site, I've FAXED, I've snail mailed including a copy of an earlier statement, telephoned and e-mailed. NEVER received a response from any of these methods. They keep taking the payments but WILL NOT reply. Feels very shady to me....I never asked to have my... Read more

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  • Jul 10
  • Loans and Mortgages
  • Loan
  • 1
  • 1
  • 64

Ocwen took over the servicing of our loan in March 2013. In two months, they put a Trustee Sale on our home. Homeward had made multiple errors on a loan mod we received, and our payment was still $36.40 too much monthly. We explained all of this to our Costumer Relationship Manager. She said she did not have access to Homewards records and could not help us. She said to send a Qualified... Read more

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  • Jul 05
  • Loans and Mortgages
  • Monthly Statement
  • 72

Hi my name is Tony W, my problem is i haven't received a monthly statement to pay my mortgage bill since feburary this year and its july. the recent problem was forcing me with their insurance on the property even though that i have insurance with Allstate not sure what help this will do so here is my complaint with Ocwen loan servicing LLC would like to have my account sold i also paid over... Read more

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