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  • Customers like
    • Liars2
    • One person that tried to help me2
    • Pissed off2
  • Customers don't like
    • Customer service23
    • No clear answers14
    • Lack of follow up by them11

  • Apr 15
  • Loans and Mortgages
  • Enville, Tennessee
  • Mortgage
  • 1
  • 1
  • 118
  • REVIEW RATING 5/5

I lost my job almost a year ago because of my age. I subsequently got in a position where I could no longer pay the mortgage on my home (second) in Tennessee. I contacted Ocwen reference a modification. The sent me the same paperwork five different times which I filled out and sent back to the every time. I have called their "customer service. LOL" line so many time I cannot remember how many to... Read more

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  • From mobile
  • Ocwen
  • Apr 14
  • by anonymous
  • #621917

This is a terrible company, I tried for months to modify my home and they kept giving me the runaround for about 3 months. Until they finally for closed on my home. These people are not at all following the Obama plan. Add comment

  • From mobile
  • Ocwen
  • Apr 13
  • by anonymous
  • #621306

Owen has taken money out of my escrow account and have not placed the funds back. I want my money back!!!! Add comment

  • Apr 11
  • Loans and Mortgages
  • Norwalk, Connecticut
  • Loan Modification
  • 1
  • 1
  • 76
  • REVIEW RATING 3/5

I've been submitting documents for 6 months now to obtain a loan mod. My ex is filing bankruptcy and I would like to save my home of 20 years. They are giving me a hard time...my court documents are unsatisfactory according to them. Are you kidding me???? What's their game????...do they really want my house that's in desperate need of repair????? I have had great difficulty understanding the... Read more

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  • Apr 10
  • Loans and Mortgages
  • Mortgage
  • 80
  • REVIEW RATING 3/5

I have had a mortgage with Ocwen for 9 years. Everything is fine as long as you do not have an issue that requires you to speak with an agent. If this is the case, you will be transferred to their unreliably connected "caller support center" in India. Dealing with issues with your home loan is an arduous task already, but when you exacerbate that fact with not being able to communicate with them,... Read more

Was this review helpful? 0 0

  • Apr 09
  • Loans and Mortgages
  • Marietta, Georgia
  • Mortgage
  • 114
  • REVIEW RATING 3/5

My mortgage was refinanced by them about two years ago with the Obama HAMP modification. My second mortgage was slashed into two and my and my 1st mortgage interest was reduced more than two points. I admit they are a very frustrating company to work. They kept asking for the same documents over and over again. It seems no one checks the fax machine. When I was finally able to speak with the... Read more

Was this review helpful? 0 1

  • Apr 08
  • Loans and Mortgages
  • Springfield, Ohio
  • Home Loan
  • 66
  • REVIEW RATING 3/5

these people down right scumbs bags they dnt care about u they are money angry pigs I only paying 84000 for my house it only worth 8000 they just tack on 13000 for the last 7 months I have been waiting to get approved for the modification program so while u are waiting I gusse u dnt make a house payment that how they do u so now iam only paying 84000 for the house and I owe97000 for it is... Read more

Was this review helpful? 0 0

  • Apr 07
  • Loans and Mortgages
  • Los Angeles, California
  • Escrow Account
  • 2
  • 2
  • 106
  • REVIEW RATING 4/5

For the second time in less than three years, Ocwen has informed us that our escrow account is "deficient." The first time happened right after they purchased our loan from IndyMac. According to IndyMac (at the time), all payments had been made in full and our escrow account was flush. Once Ocwen took over our loan, all of a sudden it was "deficient" and we owed thousands of dollars towards it.... Read more

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  • Apr 06
  • Loans and Mortgages
  • San Francisco De Macoris, Duarte
  • Escrow Account
  • 78
  • REVIEW RATING 3/5

I am also having a situation with Ocwen. They said I had a shortage decrease of 3000.00 on my escrow but my property taxes and haven't really gone up this year. They mention that they need to have an "additional cushion amount" on my account that is forcing this shortage amount . Please let me know who I need to contact for a class action lawsuit or how to better proceed.... Read more

Was this review helpful? 1 0

  • Apr 03
  • Loans and Mortgages
  • Payoff Letter
  • 1
  • 1
  • 76
  • REVIEW RATING 4/5

Paid off mortgage on August 26, 2014. Did not receive the promised letter detailing the payoff until many phone calls. It was finally emailed to us after we were told it had been mailed (US Postal). It never showed up in the regular mail, but finally came via email. The letter stated that it can take up to 6 months to receive the official release of lien. Started calling them in February. ... Read more

Was this review helpful? 2 0

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