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  • Customers like
    • One person that tried to help me1
    • Any but not ocwen1
    • Nothing any more1
  • Customers don't like
    • Customer service22
    • No clear answers14
    • Lack of follow up by them10

  • Mar 17
  • Loans and Mortgages
  • Tampa, Florida
  • Home Inspection
  • 3
  • 3
  • 100
  • REVIEW RATING 4/5

They charge you for home inspections, even two the same day, charge you to mail you a letter, unwilling to work with you, someone needs to put an end to it. Contacting all government agencies and consumer reports. They keep adding "other" fees to yuor account and they cannot explained to you what those are. Their customer service have the attitude of "I just dont care". They want yuo to be behind... Read more

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  • From mobile
  • Ocwen
  • Mar 15
  • by anonymous
  • #608550

Wait... Are you telling us that they didn't want to accept you half payment? I should try that with the IRS... Or maybe at the gas station after i fill up my car. Add comment

  • Mar 15
  • Loans and Mortgages
  • Mountain View, California
  • Mortgage
  • 2
  • 2
  • 49
  • REVIEW RATING 4/5

The mortage company ocwen sucks !not one person on the other end off the phone has a clue about a mortage the read a *** computer screen thats it !an have a ton of lawsuites .an dont have a clue on the word respect !an the comsutmer is always right ! Its not my fault we have a straight up *** *** for a president an *** up are counrty i cant help that are coyntry went into a depression so in world... Read more

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  • Mar 13
  • Loans and Mortgages
  • Home Loan
  • 1
  • 1
  • 47
  • REVIEW RATING 3/5

Original Loan was sold from GMAC to OCWEN.... OCWEN refused to take approved Michigan's hardest hit program fund money for principal curtailment. Caused major hardship to family going through multiple medical problems. Ocwen customer service would not transfer any phone call from customer service unless the loan was current. Multiple times put on hold and hung up on. After going without needed... Read more

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  • Mar 10
  • Loans and Mortgages
  • Mount Pleasant, Michigan
  • Loan Modification
  • 1
  • 1
  • 70
  • REVIEW RATING 4/5

I HAVE BEEN TRYING FOR YEARS TO MODIFY MY LOAN AND EVERY TIME I CONTACT OCWEN THEY SEEM TO THINK I CARE ABOUT THEM AND NOT ME. I ONLY WANT MY UPSIDE DOWN MORTGAGE CORRECTED TO REFLECT CURRENT VALUES, THEY REFUSE TO ADJUST RATES, ADJUST BALANCE OWED, THEY FAIL TO ASSIST ME IN ANY FASHION...I TELL THEM I WILL STOP PAYMENT AND I WILL TAKE THE COPPER WITH ME...THEY DO NOT CARE I TALK TO PEOPLE... Read more

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  • Mar 10
  • Loans and Mortgages
  • Virginia Beach, Virginia
  • 49
  • REVIEW RATING 3/5

Ocwen was very confusing when dealing with them.my last appraised value was $140k that was done by city of Virginia beach.I am retired from military my pension is $945 a month and Disability payment of $1200 a month.I got 2 lenders paying $300 to the second lender and ocwen tried to charge me $1565 a month that is to much.they keep sending me letters threatening of foreclosure and attorney if I... Read more

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  • Mar 01
  • Loans and Mortgages
  • Lincoln Park, Michigan
  • Mortgage
  • 132
  • REVIEW RATING 4/5

ocwen has reported to the credit beureas my mortgage 60-90 days late owing 6,000, my mortgage payment is 700 a month, sent them proof of payments, they destroyed my credit, threatened foreclosure if I didn't escrow according to the new "Mortgage law" I paid 5,000 to escrow taxes and insurance that equal 2500 a year and am still in negative escrow, so Ocwen has added 430.00 a month to my house... Read more

Was this review helpful? 1 1

  • Feb 28
  • Loans and Mortgages
  • Oswego, Illinois
  • Loan Modification
  • 3
  • 3
  • 109
  • REVIEW RATING 5/5

We were with Saxon Mortgage and decided to try for a loan modification. 2-3 times we were told we were approved, then got denied for not getting the paper work back to them. Well, they tried to take our house when they had almost $24,000 of our house payments which, they were not crediting to our mortgage since we "technically" don't have an account while going through a modification. We talked... Read more

Was this review helpful? 2 0

  • Feb 25
  • Loans and Mortgages
  • Belize City, Belize
  • Home Loan
  • 78
  • REVIEW RATING 4/5

We sold our house and closed on Jan. 7. They took 2 more payments from our checking account, we contacted them and received a check. Then they did the same thing in Feb. After more Emails we got another check. We have yet to hear from them as for an explanation, so we don't know if they corrected the problem. We are afraid the same thing will happen again so we had to close our checking account.... Read more

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  • Feb 19
  • Loans and Mortgages
  • Gresham, Oregon
  • Escrow Analysis
  • 28
  • REVIEW RATING 4/5

I have spoken to a lot of different employees at Ocwen over the last month, I have kept names and employee numbers, along with dates that i have spoken to each employee. Each time i have been guaranteed i will get a call back and an email with the escrow analysis. I have yet to get eather from any of the times i have called. I called again to day and was told again that 2/10/15 the analysis was... Read more

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