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  • Customers like
    • One person that tried to help me 3
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    • Absolutely no customer service 30
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  • Ocwen
  • Jan 18
  • #773257

The most brazen bunch of thieves since Robin Hood and his friends. .. Add comment

They tried to steal our home too. They kept saying we were late when we were not. Charged late fees every month. Paid double monthly payment more than a few times. Luckily we were able to refinance out but still ending up paying extra to do that. At the last minute after new loan was signed they want almost 3000 more this 30 days later! It was there mistake.We had to pay it but thankfully it was lowered. All in all i believe they unlawfully... Read more

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WE ARE VICTIMS TO OUR HOME OF 23 YEARS BEING STOLEN BY OCWEN OF 23 YEARS OF BEING HOMEOWNERS, STOLEN I SAY FOR THE FACT WE WERE CURRENT WITH OUR MORTGAGE AND ENDED UP I UNLAWFUL DETAINER COURT WITH A JUDGE THEY BOUGHT AND LABEL AS A TENENT WHOM WAS CURRENT BUT UNLAWFULLY DETAING THE PROPERTY, THEY COMMITED FRAUD AND CONSPIRED TO TAKE OUR HOUSE, AND NOW WERE FGHTING AND PRESSING CRIMINAL CHARGES FOR THERE ACTS OCWEN ALSO IS NOW RACKERTERING FOR... Read more

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Could not log into my account to make a payment, which no fault of mine, called customer service, she NOTHING to resolve my problem. All she did do is harass me to make my payment that wasn't even due yet. I asked for a supervisor (since she was doing nothing for me and waisting my time) the supervisor waisted my time, took 20 minutes for the supervisor to ask repetive questions from me and enter repetitive info that was continuously NOT... Read more

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We tried to do this through Owen and never got to speak with an American and every-time we uploaded what was request they would schedule for another telephone appointment and by the time that time came those documents would expire it was like a forever never-ending story in the end we was not approved again they was unable to explain It just seems very complicated to get help and talk to someone whom knows something that can actually help us Read more

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I've always paid my homeowners insurance payment separately from my mortgage payment. Every year Ocwen sends the full annual payment to the insurance company and causes my mortgage payment to drastically increase. No one takes responsibility for this mistake and I'm left with the financial devastation it causes and I have to jump throught hoops to get it reversed. I am a victim of this vicious cycle and do not understand why it keeps happening... Read more

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I have been dealing with a modification for months with ocwen. They always reject my paperwork. This will be the 7th time ive had to resign papers and notarize them. This is ridiculous.. they tell me something new everytime i call about the paperwork. Either i forgot to do this or forgot to do that. But if they would tell you the first time not the 5th time. It would be right. And i never get to speak to an american. Read more

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Resolved

Ocwen states that we owe a much higher tax amount, where the state accessor has given us a different much lower tax amount. Each time I call to attempt to resolve this issue, the say the need to investigate and nothing changes. I have kept all the papers and proof of this. Also they send me few forclosure warnings for no reason. Plus they state that they owe us 19k$ but I must first pay 7k$ before they can give me my 19k$ blows my mind on how... Read more

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Wrote negative letter to company headquarters complaining about their customer service department and their ability not to understand english. I received a partial check within 10 days.I don't understand why I had to write to headquarters for service when the customer service department could have completed the same action. I had to spend extra money to insure headquarters received my letter of urgency based upon their customer service... Read more

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They are holding our home repair check for last 5 months without any reason. Every time we call, they ask for a document. When provided, 1st they say they did not receive it. When you give the tracking confirmation, they ask for another paper. Then they say they will send the check but they don't. You call again, they ask for same old paper that you already supplied. Then they say their specialist team will call you back within 48 hours and it... Read more

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