OCWEN Complaints and Reviews

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OCWEN
Main address: P.O. Box 785057  32878-5057 Orlando FL
(800) 746-2936, ,
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  • Jan 07
  • Loans and Mortgages
  • Lawrence, Massachusetts
  • Repayment
  • 2
  • 90

I'll try to keep this short. I have 2 loans with ocwen. 1st used to be with gmac. I was able to get a hamp but defaulted when I was unemployed. Was working with gmac when loan was transferred to ocwen. All progress I had made was lost. Have been working with ocwen since august 2013 to get some kind of resolution. Submitted all paperwork for mod 3 times. They lost or said never received complete... Read more

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  • Dec 31, 2013
  • Loans and Mortgages
  • Payment Movement
  • 1
  • 53

They couldn't, not even with a manager's help, move my payment from January 1 (not the date I scheduled it) to December 31st (EARLIER) for tax purposes. They acted like they were helpless about clicking a button on the screen and making that change. No way you can run a company without being able to do that. They just kept repeating themselves. And the PROMISED me the day before that it would get... Read more

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  • Dec 31, 2013
  • Loans and Mortgages
  • Centreville, Virginia
  • Mortgage
  • 60

How did they get the phone number than? Guess I need to disconnect the phone number! We never gave them any information-some how they got our insurance information, now I have the insurance business researching also !There is a cooing female on the 800-746-2936 number that is calling every month or every 2 weeks-this is not what a legal business does-but this female talks regular ENGLISH. -using... Read more

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  • Dec 24, 2013
  • Finances
  • Miami, Florida
  • Customer Service Operations
  • 1
  • 69

OCWEN's customer service operations are located offshore, and it shows!!! It is virtually impossible to communicate with their customer service reps, and it's clear they don't understand simple questions. Worse yet, after I paid off the loan in full, they made a false entry on my credit report showing that I paid late. I called multiple times to correct this problem, but was hung up on... Read more

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  • Dec 24, 2013
  • Loans and Mortgages
  • Morristown, New Jersey
  • Money Record
  • 65

After my property taxes increased, I sent in escrow of $1000, clearly marked on Ocwen's own form and on the check. According my subsequent statement from Ocwen, the money was applied instead to principal. When I called to have this corrected, an operator, first insisted that this transaction was properly recorded. He then said no records of this transaction were available at all--despite that I... Read more

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  • Dec 22, 2013
  • Loans and Mortgages
  • Texas, Queensland
  • Loan Modification
  • 3
  • 91

I faxed the loan modification in September and found out later that I didn't qualify. They gave me no reason and told me someone will call me within 1 week to explain why I got denied. Wow. Then they also told me that they will send me a in house modification package.. I asked whats a In House modification and the Indian lady with a heavy accent said its the same as a loan modification except... Read more

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  • Dec 20, 2013
  • Loans and Mortgages
  • Mortgage
  • 1
  • 85

Ocwen took it upon itself to open an escrow acct on my loan and not tell me for 5 months then more than tripled my payment amt. Tried to straighten it out and that took another 4 months before they would accept any money from me. by this point I was almost a year behind. it too me 1 1/2 yrs to get the mortgage up to date with making double pymts. in this time they kept adding on fees but can't ... Read more

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  • Dec 19, 2013
  • Loans and Mortgages
  • Los Angeles, California
  • Mortgage Payment
  • 2
  • 120

I reached out to ocwen and told them we were having trouble paying our mortgage - adjustable rate loan that was completely predatory in nature. they sent me paperwork for a modification. It took months for them to process the paperwork only to be told we made too much money to qualify. After trying everything, they just wouldn't work with us. I had a "sale date" and then they gave me a reprieve.... Read more

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  • Dec 17, 2013
  • Loans and Mortgages
  • Rimrock, Arizona
  • Escrow Services
  • 263

About every 6 months they raise my payment saying my taxes and insurance went up. Problem is I am the insurance agent and my sister in law works for the county and I assure you neither went up. I have to do there job and provide documentation at least twice a year and as you know if you do not make the payment they say then they put a hit on your credit and charge you a late fee if you pay $1... Read more

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  • Dec 15, 2013
  • Loans and Mortgages
  • Salt Lake City, Utah
  • Moragage Company
  • 87

I just found out this morning I even have an account with them. I surrendered my home to BOA 1 1/2 years ago. This is the first I have heard about anything period. Does anyone have information on the lawsuit against OCWEN? I have never signed anything and BOA never pursued the foreclosure. The home is still sitting empty. I was about $65,000 upside down in the home. This was all due to the... Read more

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