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  • Customers like
    • Pissed off1
    • One person that tried to help me1
    • Any but not ocwen1
  • Customers don't like
    • Customer service22
    • No clear answers14
    • Lack of follow up by them10

  • Jan 31
  • Loans and Mortgages
  • Daytona Beach, Florida
  • Mortgage Modification
  • 96
  • REVIEW RATING 3/5

They have been screwing me around with continuous delays,information,modifications,no answers or help until THEY have forced me into a foreclosure status when they are the ones that had me believing my modification was active only to find out they've put payments made to a previous agreement without notifying me as such which resulted in payments in arrears & instead of helping me to set up a... Read more

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  • Jan 21
  • Loans and Mortgages
  • Shirley, New York
  • Mortgage Transfer
  • 184
  • REVIEW RATING 4/5

Ocwen bought my Mortgage Service company HomEq. During the transfer they added $14,102.00 to my princable balance. I found this during a request for payment history during the transfer period. When I contacted them they danced around the issue. It took contacting my State Attorney General Office and filed a formal complaint. I sent in all the proof of payment and supporting documents. The state... Read more

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  • Jan 17
  • Loans and Mortgages
  • Corona, California
  • Home Insurance
  • 128
  • REVIEW RATING 4/5

In 2013, OCWEN notified me and my insurance carrier that home insurance was not needed as my HOA covered my home. Therefore, they would not permit my insurance payments, included in my mortgage payments, to continue. When I called OCWEN to double check this, they assured me this was the case. 1/11/15, rain entered my house through a crack or cracks in the roof. I have damage with mildew. ... Read more

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  • Jan 17
  • Tax services
  • Weehawken Township, New Jersey
  • Tax Liens
  • 1
  • 1
  • 112
  • REVIEW RATING 4/5

Ocwen mortgage does not pay property taxes on time, my property has multiple tax liens which they do not release or work on releasing, I have to go to city hall myself to constantly fight these liens, no follow up or response from Ocwen on any inquiries, takes months, I requested to terminate escrow taxes and they refused, saying something about Ltv and how they pay taxes when it's due. Terrible... Read more

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  • Jan 13
  • Loans and Mortgages
  • Tampa, Florida
  • Escrow
  • 31
  • REVIEW RATING 4/5

Ocwen sent letter about escrow overage of over $3000 and we should receive a refund within 30 days. Now over 30 days later no refund and we are being told there is no escrow overage!!! We did pay both insurance and taxes ourselves due to Ocwen's lack of understanding to pay early for discounts! Called Ocwen several times and each time the story changes - the latest is that the 'matter' is... Read more

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  • Jan 12
  • Loans and Mortgages
  • San Francisco, California
  • Mortgage Modification
  • 194
  • REVIEW RATING 4/5

In January 2012, Ocwen sent me a modification agreement. It had great terms with it, principal reduction, and lower interest rate. The terms indicated I needed to make initial down-payment (one month's payment) and the first trial payment, then they would modify my loan. They did not modify my loan until October 2013, twenty-two months later. I believe it was a case of the oops, we gave this... Read more

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  • Jan 12
  • Loans and Mortgages
  • Oviedo, Florida
  • Loan
  • 1
  • 1
  • 126
  • REVIEW RATING 4/5

this company that took over our loan(Wish they hadnt) we have had nothing but trouble-sending in our mortgage payment then they put it in suspense account and then say we are behind and hitting us with late fees -they have just been fined by the govt over their practices and their Indians that call are very hard to understand-this is an awful company with complaints all over the internet at... Read more

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  • Jan 09
  • Loans and Mortgages
  • Magnolia, Texas
  • Home Affordable Modification Program
  • 117
  • REVIEW RATING 5/5

OCWEN is a company who buys other contracts from struggling companies and then immediately raises the payments so that the owner cannot pay, and looses their equity because of Ocwen's devious practices. In my case I had made 11 YEARS of prompt payments only to be displaced by this "company" of crooks at the exact same time that my fiancé who lived with me passed away, AND my mother went into... Read more

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  • Jan 06
  • Loans and Mortgages
  • Clearfield, Pennsylvania
  • Mortgage Modification
  • 128
  • REVIEW RATING 4/5

The purchased our mortgage when GMAC went belly up in bankruptcy in 2013..we had financial problems wound up in a modification this year. It has been a nightmare the entire time several relationship mangers later we are suppose to have a final modification. They did not call us when they didn't receive a payment right on the first during the process. Now they have started collection calls and... Read more

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  • Jan 06
  • Loans and Mortgages
  • 213
  • REVIEW RATING 4/5

File a complaint with the CFPB and look up violations they may have broke with RESPA or TILA. Also, if you are not aware of the Ocwen National Settlement and the recent settlement with the DFS regulator, Benjamin Lawsky. In that settlement this past December, the founder of Ocwen, Bill Erbey must step down. Also, there is a monitor, Joseph Smith, Jr., who oversees the first settlement with... Read more

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