Ocwen - Customer service in India
3 comments
Every call I made to Ocwen customer service went to India. One of their supervisors told me that my account had to be delinquent for my property to qualify for a short sale.
They put me through 8 months of *** to get the short sale approved. I lost my buyer and the sale due to this ridiculous process. The end result is a loan modification and damage to my credit. My advice is to insist on speaking with a customer service rep in the USA.
Ocwen is now sending out letters about misdated correspondence from them and offering payments up to $3000. Does anyone have any info on this?
Location: Brooklyn, New York
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I am currently applying for a loan modification with Ocwen and it has been terribly rediculous...documents have been processed & approved after several resubmittals of the same documents! They required one more document from my wife employer that has her employee information.
She works for a international company that has a 3rd person company that handles employees payroll info. for lenders/mortgage co.
Ocwen does not accept this info and modification was denied. They will not let me speak with someone in the us that understand this document process.
Do not acknowledge it I will have my paralegal look at it free tell you what it is about
360-801-****
I got that letter about the misdated claims. I was wondering if it is legit.