Ocwen - The Worst Mortgage Experience
I did not have my contract with them. It was sold to them by another mortgage company that went bankrupt.
I never had any problems with the original company --- not one. But things changed once OCWEN took over. They did not respond to my emails or phone calls, and refused to refi my contract. Then they came up with fictitious charges and finally they increased the monthly payments although the interest rates stayed the same nationwide.
The worst incident was my last month with them. They sent me 5 different bills with 5 different amounts. To say that they were out of control, it would be the understatement of the year. They are a conniving, unethical and devious company that only want to suck up as much money from people like you and me.
They care less about their customers.
It's all about their profits and bonuses. They take the cake for being one of the most horrible companies on the planet.
Reason of review: Poor customer service.
Monetary Loss: $4000.
Preferred solution: Pay back the money that Ocwen fleeced from me by maintaining a higher interest rate and not reducing the principal owed by going to a 15 year fixed contract. My estimate is $4000..
Ocwen Cons: Unwilling to solve issue, Customer service and responsiveness.
Location: Colleyville, Texas
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Yeah they doing the same to us ,no Profesional customer service ,and that's all they care is about money ,sad for the people who work there ,they stealing for some body else