On Nov 7, I reported an accidental double payment & requested a refund. Representative indicated transfer was initiated. Now 1 week later & several overdraft charges, still no transfer. Called Ocwen & found transfer was rejected days ago. Was not notified until I...Read more
The barrage of insane calls from people I don't understand is uncalled for. In Oct .2017 I received over the phone when I went to pay the mortgage that I was to pay an additional $80- just out of the blues , strangely enough I got a letter from my insurance company of...Read more
We were going to be foreclosed we had to pay 8000 for the arrears. The mortgage has been rough to pay I have become disabled for the last 7 yrs. I applied for a hardship. I got papers from Ocwen saying we are approved at it had our new mortgage payment. All of the...Read more
Ocwen will hold payment and not apply
They don't offer any hardship program if you was affected by the hurricane IRMA and if you get behind on the payment and you send partial payment they will not apply anything and keep the money on hold . I sent 1500.00 and they won't apply the payment until I complete the other half in full.
Ocwen - They steal disabled peoples tax credits
My taxes, which I pay with my mortgage, hasn't been paid since they bought my mortgage.
Ocwen - Late payments
Every other month they put my payments in late to get over draft fee this is the only mortgage company I can’t stand the place should be closed down
Ocwen - Never paid insurance or taxes
After Ocwen bought my mortgage they just kept my escrow yr after yr. I had to double pay my Co Taxes & Insurance. They refused to respond to my calls. I refinanced my home 1 1/2 yrs ago & had to walk away from the escrow account they kept. I'm just happy to be rid of those Ocwen thieves!
so sad, I did not do research first. I just mailed them a large check from my insurance company written to me and them. I was told that they would sign check, return it and I could deposit in my bank and get the repairs started!!! hmm, it did seem to easy to me but I...Read more
Hurricane Harvey totaled our home. I had insurance payable to us and Ocwen. We endorsed the check, sent it to Ocwen. They refuse to pay down the mtg. with it. It would leave 31k left on mtg. I am 77 years old, husband had a major stroke, we have no money having to pay...Read more
My husband had a kidney transplant from me the end of January..Ocwen knows all about our hardship..both were out of work and still continued to make monthly payment...We are now both back at work and when I tried to make my mortgage payment on Sept. 25, 26 ,27..they...Read more
I waited and watched for the acceptance package to come in the mail. nothing ever arrived in the mail. So I got a letter sent to me by my bankruptsy lawyer . the letter was an offer for me to apply for help with a modification what.... I was done with one accepted and...Read more
I didn't like
- Unwilling to solve issues
- Why they wouldnt help me
Ocwen is the worst mortgage company and lender. Beware of them. They misguide you over the phone and charge ridiculous fees. They do not give you a courtesy call, never ever. Even if the problem originates from them, they do not call and inform you in a timely manner,...Read more
We had an agreement with Indy Mac by phone and 2 weeks after Indy Mac folded and we never received a written statement from their agent, Ocwen ended up with our loan...after repeated attempts we kept getting the run around. Some of their agents could not complete a...Read more
I have tried to go threw a loan mod with them & I have great credit score but now since I have sent them every thing they have requested 3 + time's they are saying I have not sent in the right Documentation that they have requested & they are to take the payment out of...Read more
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