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1.2 Based on 139 reviews
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  • Customers like
    • One person that tried to help me 4
    • Getting back to my home 1
    • Zero 1
  • Customers don't like
    • Absolutely no customer service 31
    • Lack of follow up 23
    • No clear answers 17

Have been jumping through hoops for months. There's always another piece of paperwork I need in order to receive the cash for keys that was promised in the beginning I have submitted and resubmitted the same pieces of paper over and over again I have written down dates agent ID numbers everything that I may need for a lawsuit and I think that's the only thing that I can do at this point does anybody know and attorney who has already been... Read more

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I have never been late or missed a payment of any kind and have a excellent credit score. I have finally snapped. Ocwen decided to tack on, after ten years of them being my mortgage company, a second insurance policy for my condo. It is not needed, it is unnecessary, and it comes at a cost of close to a $1000.00 a year. After being on the phone with the third world for hours and hours, they finally told me that "This is a new thing that has been... Read more

Was this review helpful? 4 0
  • From mobile
  • May 04
  • #841534

I too filed for a modification in 2012. I was givin the run around . I faxed every document they asked for even when it was nuts! Then they would say my case was closed and they needed everything again. Then same thing has gone on for years they do not return calls

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back in the late 90's I was out of work so my wife and I went through HUD to save our home, after we started to get back on our feet, Hud sold our mortgage to Ocwen, we made our last to payments to Hud for Jan and Feb of that year and we got a letter stating that as of March Ocwen would have our mortgage, and wanted 3 month up front in good standing so we did, when May came along we got a notice of intent to foreclose. We called and asked what... Read more

Was this review helpful? 1 0

We experienced a horrible hail storm that destroyed our house, the insurance company withholds depreciation until repairs are made. OCWEN is taking the payment from the insurance company which was already only 33% of the overall repair cost and only releasing 10% to us to make repairs. This is impossible to repair $80k in damages with $9K. We may be forced to let the house go, never missed a payment. Oh, they do call at least once a week to ask... Read more

Was this review helpful? 2 0

want it back down to 1600 i can do it.please help widowed sick and need this .thank you.i have heart promplems and need help they will get payments just need it lower thats all i have to reguest thank u very m dont know how else to out this ,i really am not happy with them they really dont help their people .who really need it i see people are sueing them i would to ,they are wrong for how they make people get a lone wrong i was one of... Read more

Was this review helpful? 2 0

I have been working to try to get a modification on my home of 20 years. I went through a divorce and am a displaced worker. I contacted them immediately three months ago early Feb to start the process to obtain loan modification for both loans. I have requested new LTV due to both 1st and 2nd being underwater.I also have been paying through all of these months an ARM that raised to over 100 percent in March. My expenses doubled and my income... Read more

Was this review helpful? 3 0
  • From mobile
  • Apr 20
  • #833138

Ocwen is the worst company that I have ever delt with. To many bad issues to to talk about. If you have a choice never never ever use this company. Bill / Rensselaer NY

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I am out of words. I had a very bad experience with OCWEN Home protection insurance in the past but this time is by far scarier. I have had my mortgage sold to different lenders and had no choice when it was sold to OCWEN about 5 years ago. I am now being charge arbitrarily for a lender's place home owners insurance although I have always had home insurance through my condo HOA. After OCWEN decided in November of 2015 to require something... Read more

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Ocwen is not up to date with professional buisness practices. They haved defaulted many times with me as a customer, in other words they are reapeately dropping the ball with legall paper work concerning my mortgage. They refuse me to make paymement's on time causing me late fees for many months. All of this is because of there unproffesionalism in the buisness of mortgages. I WONDER HOW MANY OTHER PEOPLE HAVE BEEN TREATED THIS WAY, AND HAVE TO... Read more

Was this review helpful? 2 0
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