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Recently went through a refinanc. Signed the loan docs on Sep. 9. The escrow company requested a new payoff statement on Sep. 14 since the original one they received from Ocwen had expired. Ocwen said it would take a couple of days. Escrow closed on the 15th. On Sep....
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Anonymous

Anonymous Write to the CEO's! It is very easy to get their contact info on the internet. That is the only way you can get any action. Also write to the CEO of your bank. OCWEN does not ...

I have sent another Certified Letter to Ocwen asking why the Claim I filed in December 2015 still has not been answered/addressed. All I get in return are form letters stating that they need more time to investigate the claim! BS! I doubt if they will be around much...
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1.0
I didn't like
  • Dishonest business practices
  • Constant transferring to another department
  • Customer service and responsiveness
#928321
Reply to reviews
I need help!!!!!!!!!!! trying to complete a loan modification with ocwen is impossible. I get a different story every time I call. never a clear answer. I am going to lose my home because they are giving me the run a around. This company employs people who speak very...
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Anonymous

Anonymous Keep trying....

Anonymous

Anonymous They are doing the same to me get a lawyer and fight. They have no clue how to help you. So they stall hoping you go away or foreclose on you. They cant even answer a simple q...

1.0
I didn't like
  • Not having the right information
  • Dislike thier timing
  • At times difficult to understand with their accents
#927711
Reply to reviews

Ocwen Loan Modification Review

#841534
I too filed for a modification in 2012. I was givin the run around . I faxed every document they asked for even when it was nuts! Then they would say my case was closed and they needed everything again. Then same thing has gone on for years they do not return calls
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Short Review for April 20, 2016, Pc_service

#833138
1.7
Ocwen is the worst company that I have ever delt with. To many bad issues to to talk about. If you have a choice never never ever use this company. Bill / Rensselaer NY
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Ocwen Loan Review

#820297
2.2
Same thing happened with my parents 2 days ago. A strange occurance. Guy calls us claiming to be from Ocwen. Said he could help with some kind of extensions. Has us Western Union $800 to some Eric Louis in Scranton, PA but never sends verification or packet we are supposed to get. The lawyer calls today asking where the payment is. In total shock.
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Other Product Review

#807369
1.7
Refuse to except partial past due amount and will apply all else to principal.
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We now have been working with Ocwen (that's a stretch) for over 4 months on the mortgage. They confirm they have received all documents except a document explaining why a teacher is paid 11 months out of the year rather than 12. This explanation has been sent twice,...
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1.0
I didn't like
  • I dont get the correct answers the first time
  • Service
  • Incompetent customer service
#926501
Reply to reviews
I am very disappointed with the way my request for a payoff statement was handled. I contacted Ocwen two weeks before my scheduled closing date with my request. Two weeks later, on a Monday, I called to follow up since I had not seen or heard anything. The...
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1.4
I didn't like
  • Unable to get payoff request in timely manner
  • Did no follow through as promised
  • Different answers each time called
#923862
Reply to reviews
In the past 2 weeks, I have spoken to at least 16 customer reps/Relationship Managers, regarding a repayment plan. We declined a "Shared Appreciation Modification Plan" from Ocwen which offered $15 less than what we currently pay now. Declining this offer, and...
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Anonymous

Anonymous actually, in Jan of 2015, we were six months behind on our mortgage, but we got a forebearance plan set up thru our relationship manager- we did have to put money down and pay...

Indy mac one west bank transfered loan to ocwen. They all are big frauds. We have MERS they cannot prove they own it legally. We have an attorney on this fraud. They add fees all the time will not take my payment and try to scare with forclosure and the do not own...
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Anonymous

Anonymous Please get back with us we have the exact same situation. We had indymac one west bank ocwen is the servicer of our securitized loan with mers fraud also. 559 967 2298. This o...

No customer service. No help during an incredibily difficult time in our lives. We lost 3 family members in 3 years. Both of my grandparents (the homeowners) and my uncle (their son). My mother is the last living child. She lost her parents and her brother and if that...
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I set automatic payments for a set amount every month. Despite doing so, the payments that were withdrawn were different every month. Some months, they were two dollars short so my payments were put in suspense. Despite months of trying to get an answer, I gave up. ...
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Paid off my loan a year and a half ago and Ocwen refuses to release the lien because they cannot find someone to sign off from my original mortgage company prior to ocwen buying my loan. That original mortgage company no longer exists and is no longer in business. Keep...
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Anonymous

Anonymous You will need to contact a Title Attorney, Ask them for a copy of the Original Note, what is recorded in your local Land Records file at your County Court House? You will nee...

Anonymous

Anonymous File that quiet title! And then sue for all the payments that ocwen collected when they have no standing!!!!I know easier said than done.