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Summary of Ocwen Customer Service Calls

66 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
04:31 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Ocwen to Ask about:

Return/ Replace:

  • “For the tax return”

Payments and Charges:

  • “Why has my bill not shown my payment”

Other:

  • “Insurance check”
  • “Reconcillation paperwork”
  • “Iaccaunt información”

About Ocwen

Top 5 Ocwen Products

Website, Account

Top 5 Likes about Ocwen

One person that tried to help me, Loan modification staff is competent and fair, Did a great job, Our mortgage, Ocwen is ok with me

Top 5 Dislikes about Ocwen

Customer service, No clear answers, Lost paperwork, Customer service, Lack of follow up by them

Summary

Ocwen Financial Corporation is one of the leading companies in the financial industry. The company provides different services of financial nature, among them consumer and commercial banking, insurance providing, a variety of loans, tax refunds, etc. Ocwen Financial Corporation is based in West Palm Beach, Florida. The tagline of the company is: "We make your loans worth more". Any customer of Ocwen can easily pay his or her bills on-line, by telephone, by MoneyGram or by mail. The company claims to have the customer, his business and the solution of his financial problems number one prerogative. In 2007 Ocwen was ranked as the leading innovative company in the financial sector.

Ocwen reviews and complaints

Ocwen is ranked 125 out of 1078 in Loans and Mortgages category

Area Served

USA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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