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Ocwen is horrible. Their customer service is ridiculous not one person can speak properly and they have to spell their name when you ask for it.

My insurance was not paid from my escrow account for the last two years - this year was ridiculous I spent hours on the phone trying to get them to pay ...filed complaint with State and got attorney involved and finally got them to pay the insurance almost two months late.

Now I have a claim and they are not sending the endorsed checks back in a timely manner even when I overnight the check to them with an overnight envelope back to me. The claim is for roof damage from March and they are sitting on nearly 6k.

Reason of review: Problems with payment.

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