1.1
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

Ocwen should not be allowed/licensed to do any sort of financial business at all. They do not work with you , in fact they make very difficult to even communicate with them.

Ocwen has not accepted the payment of $**,***.** which I had made through my bank (TD Bank North) (the same manner in which I've been making payments for quite some time!) This is after not accepting the $**** payment I had made last month. I am very much aware of the fact that Ocwen has more than one law suite against it regarding how customers accounts are managed.

It's no secret that the customer service/care from Ocwen leaves much to be desired. Getting through on the phone to speak to a human (in English) is next to impossible yet very important to me.

Product or Service Mentioned: Ocwen Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Let the company propose a solution.

I didn't like: Service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like