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I spent thousands of dollars on a lawyer to get a modification that I could afford.they sent me paperwork from both my lawyer and ocwen stating I was approved and my first trial payment was due on 1/01/2017, and when I went to make my payment with them over the phone..

because you cant make one online... they told me they could not accept it because I didn't make my payment on time? I was dumfounded... even with all my paperwork it does not state anywhere but 01/01/2017.

so after being put on hold... they came back and said we could accept the payment.. so I asked am I ok? they said yes...

it wasn't until 05/30/17 when I went to make my june payment they told me they could no longer accept my payments as my modification was denied for being late on my trial payment on 12/01/2016.grrrrrrrrr

Review about: Mortgage Mortgage.

Review #1063218 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / $10000
Preferred solution Not specified

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Deb
#1343726

call 1-877-297-7011 they help people dealing with Ocwen

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