I spent thousands of dollars on a lawyer to get a modification that I could afford.they sent me paperwork from both my lawyer and ocwen stating I was approved and my first trial payment was due on 1/01/2017, and when I went to make my payment with them over the phone..
because you cant make one online... they told me they could not accept it because I didn't make my payment on time? I was dumfounded... even with all my paperwork it does not state anywhere but 01/01/2017.
so after being put on hold... they came back and said we could accept the payment.. so I asked am I ok? they said yes...
it wasn't until 05/30/17 when I went to make my june payment they told me they could no longer accept my payments as my modification was denied for being late on my trial payment on 12/01/2016.grrrrrrrrr
Review about: Ocwen Mortgage Modification.
Reason of review: Poor customer service.
Monetary Loss: $10000.