Have been trying to receive a modification for over a year. I submit the paperwork and they say to wait.
Then I get an email saying resend the paperwork and I do then I wait. Then it happens all over again. It is obvious that they are stalling me out.
It is still the law to be able to apply for a modification but they are not responding and not even responding. I think since they have met their obligation on consumer give back they do not have to give out modifications but they say they go through the process anyway so need to pretend to do so.
Product or Service Mentioned: Ocwen Loan Modification.
Reason of review: Order processing issue.