Ocwen Home Loan Reviews

1.4
(6 reviews)
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My mortgage did not originate with Ocwen. Apparently it was sold to them. I have my monthly payments set up as a direct debit by Ocwen from my account, to be withdrawn on the 15th of the month. This month, the 15th was a Saturday. Ocwen did not debit the money until the 17th and charged me a late fee! I called and they waived the late fee. I wonder how many customers who allow Ocwen to directly debit payments from their accounts have paid...
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2.5
I liked
  • Customer care rep took care of problem on first call
I didn't like
  • Erroneous late charge
#941045
Both of my grandparents (the homeowners) and my uncle (their son). My mother is the last living child. She lost her parents and her brother and if that wasnt enough, her job as well. We tried to find options to take over the loan but never had any follow through on ocwens part. Had scheduled appointments with the relationship manager who never called. Now our home that the remaining generations live in (my mother, myself and my 3 kids) has been...
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Ocwen had been my worst nightmare for over a year!!!! Incompetent and one mistake after another! The only way they listened to me and corrected the problems was when I contacted the Consumer financial protection bureau. My lawyer said Ocwen seems to be afraid of them and he was right! Their url is www.consumerfinance.gov. ( a free service) don't give up hope until you've tried them! I found Ocwen so incompetent that I wonder how they are...
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1.7
#904614
I was told we had to make my payments on time for 3 years and the large $65,000. amount would fall off the 3rd year. We had auto withdrawals from our bank to make sure payments were never late. Now they tell us we were late 3 TIMES. No way my payments were late because we knew what the outcome would be. I we will need to hire an atty. My balance on my house has doubled because of this. We never had any problems the 30 years living in our home until Ocwen...
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#903029
The bank is basically making threats through our neighbors, and disclosing personal loan information with people who are not authorized to be on the loan. Before all this happened, the payment was caught up but the check was sent back, even though the amount of the check matched the amount on the bill and was sent in before the due date...the check was even returned and denied to be accepted before the due date even, even though the check was...
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1.0
I didn't like
  • Using my information as blackmail
  • Lies and threats
#863300
I'm force to sale my house because I do not want to loosed. I was not inform when Indy Mac sold my loan to Ocwen, and call so many times to ask about why if I pay more money per month and the principal go down the interest is not going down in the last 6 years I pay the same amount per month as when we got the loan? The answer "is you have the loan to pay interest first for the 10 years and then you pay the interest and the rest of the...
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1.0
#854950
I have a buyer WAITING to buy my house in Maine!!! Ocwen sent T 2 B Property Management INTO my house when I was 42 days past a payment! We are not in foreclosure!! They entered my house, drilled locks boxes to my door (taking off my lock box!!!), gave the code to my crazy neighbors (whom I am trying to move away from), pulled a door off it's hinges, put signs up everywhere, and UN winterized my house. I how have a trashed house and burst...
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SAME HEAR I BAUGHT MY HOUSE 2005 BEEN PAYIN SINCE DID MODI FI 2010 INTREST RATE WAS 10.14 WENT DOWN 3.5 NOW FIVE YEAR LATER IT WENT UP AGAIN SO PAYMENT WENT UP AGAIN I CALLED FIND OUT ALL THESE YEAR I PAID WAS INTREST 11 YEAR AND HE TOLD ME WHAT EVER I PAY FOR NEXT YEARS TO COME TILL 2035 IT WILL JUST THE INTREST I ONLY PAID $8000 TOWRED LOAN IN 11 YEAR SO WHAT I WILL PAY NEXT 19 YEAR 17000 SO THEN ON THE DATE 2035 DUE BALNCE ABOUT $88500 MAY...
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KYHC has attempted to contact Ocwen via email for months. I personally have been trying to contact a representative in Ocwen from December 2015 up till April 2016. Being promised that I would receive a call back within 24-48 hour which never happened after several request. I had to call Ocwen every day, being on the phone with them for hours consistently being repetitious in my conversation trying to get someone to help assist me for months....
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1.0
I didn't like
  • Customer service
  • Incompetent customer service
  • Unwilling to solve issues
#826199
Our Loan was sold to them & we hate their customer service. It's owned by a Indian company so people with very heavy accents & not too bright call you at 8am or 8pm to tell you your payment is due in 5 days?! Seriously! But here's the kicker, they won't talk & tell you why they are calling you unless you give them your social security number first! Ya that's not going to ever happen. For ten years theve been calling & each time I refuse to just...
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1.8
#821990

Ocwen Home Loan Review

#922336
1.0
The very worst place of business I have ever been involved with !! I have tried to get results on my house loan but I get screwed very time . They should NOT BE IN TRUSTED WITH PEOPLES MONEY NOT EVER !!
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