I was behind on my payments in and I acquired the Philadelphia housing financial agency mortgage assistance loan in the manner $26850 which was mailed out in April they lost the check and did not find it and/or apply it to my account of August. The agency mail this...
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Review
#1446274 Review #1446274 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Problems with payment

Paid on time | Ocwen in Birmingham, Alabama

I filed bankruptcy about 10 years ago and Ocwen will not remove it and also is stating late payments which there is none causing me not to get other loans!! Awful
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Review
#1438119 Review #1438119 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Problems with payment
Bad service!! They charge me everyday when I already paid!! Website sucks!! I keep changing my account not paperless and they still dont send me my bill!! Everytime I try to log in it say sit wrong so everytime I have to make new log in and password!! They have no...
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Review
#1233042 Review #1233042 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Problems with payment
2.0
Details
Well in the beginning of being with Ocwen we jad tje most trouble EVER! I would call and a person from India would answer, and I mean literally from India ;The person was in India! Now of that is not disturbing to have someone thousands of miles in a country that jas...
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Review
#1223426 Review #1223426 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Problems with payment
2.0
Details
I have been paying Ocwen for 5 years or the 7 years my mother has been dead. It took 4 years for them to finally register that my mother, the one who took out the loan was dead. I have never received my back taxes from them and it took a full year of pulling teeth just...
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1 comment
Anonymous
#1428609

They are both!Type your message here

Review
#1176832 Review #1176832 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Poor customer service
1.0
Details
Ocwen bought my loan from Quicken. In the original contract, we had up to 15 days to make a payment with no penalty. Ocwen has a 10 day restriction then sends you to a 3rd party site to make a payment charging you $10. At one point they had turned this off after I...
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Review
#1115211 Review #1115211 is a subjective opinion of poster.
Service
Ocwen Loan
Cons
  • Them
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund

2003 lien not released | Ocwen

1.9
Details
Discovered this in a current refi that my GMAC loan purchased by Ocwen was not released when I refinanced in 2003. Hours of calls by me and my new loan officer and best I got was an email address. The reply was to send all the docs I already sent. Re-sent and waiting. New loan offer going to expire. Does anyone have a phone number for lien release department so we can follow up?
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Review
#1068562 Review #1068562 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Poor customer service
15 yr loan opened June of 1997 ..paid for a bi-weekly service ..so it *** 2 yrs on the loan.. June 2017 loan should be paid off.. but inaccurate creaditing on my account.. wrong balances on statements.. missing or crediting principal only payment 34 days after...
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3 comments
Anonymous
#1538110

it doesn't. matter.

that your bank is. sending. direct. pay to those crooks.

I have. sent. certified mail with checks and my bank has sent. them direct pay and they do not acknowledge it on time so they can charge you late fees.

They told. me once that if you are not on THEIR direct. pay they dont have to acknowledge . Can you imagine the fees then??

They pay their investors and bonuses to their executives. by fast foreclosures and charging home owners fees. Check for inspection fees, adminstrative fees, service fees all unexplainable. by them.

I tried to do their direct pay . It requires 10 digits online my account. has. been.

9 digits since I had the unfortunate. experience. since. 2006 of being with these crooks.

You are always talking to calcutta india who have no banking experinece , credentials or any training in mortgages or finance. They never. can. fix.

anything over the phone its. always send it to a relationship manager. who never gets. back with you.

they do robo calling. and. when. you.

call them. back they. have NO idea why you are calling . Why?

because. their employees are instructed. NOT to write. down your concerns.

when you call so. when they. get. a.

law suit or. get. audited. their is no record.

that. you even. called. I have been thru.

*** with this. company. My home is in ill repair but. I dont want to fix it.

because of. fear. that they will try. to throw me out again as.

they have. tried. 4. different.

times. now. The government wont help they. hire many of them and/or pay them off.

We are out there. alone with no help. Class Action Suits. only the lawyers.

make money and you still lose your home. The only. answer is exposure like. American Greed or.

maybe. Hannity. could for one moment stop the trump train and. do an investigation that.

would help. millions of americans!!!!

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Review
#1065875 Review #1065875 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Problems with payment

OcWen - a one way outfit - theirs

We needed to pay off our loan with these *** No, we could not do it on line since we were closing out. We had to wire funds or overnight a certified check. Absolutely could not pay off online like a monthly payment. BUT THEY WILL BE 6 MONTHS GETTING MY DEED OF RELEASE TO ME. "Their policies and procedures" What a bunch of bottom feeders. If I ever got hooked up with them I would burn the damned place. Most of the time you can't understand them and their so-called personal loan assistants can't give you the time of day without asking someone else but if you ask for anything the answer is no and then that irritating apology.
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Review
#1057266 Review #1057266 is a subjective opinion of poster.
Service
Ocwen Loan
Reason of review
Problems with payment

Ocwen Reviews

  1. 276 reviews
  2. 51 reviews
  3. 10 reviews
  4. 2 reviews
  5. 6 reviews
Ocwen reviews
2.1
Details
PMI Cancellation Request "Bait and switch" - Ocwen
After the updates we contacted Ocwen and I asked if it were possible to cancel my PMI now that i made the improvements. They sent me the requirements for cancelling PMI. I read through it very carefully to see if it was something I could do. On the paper work that...
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2 comments
Anonymous
#1578497

Did you ever get your PMI removed?

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Review
#1050999 Review #1050999 is a subjective opinion of poster.
Service
Ocwen Loan
Pros
  • Great on the day to day processes
Cons
  • Miss leading
Reason of review
Not as described/ advertised
Loss
$49100
Preferred solution
Let the company propose a solution
Tags
  • Pmi Cancellation