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I can not afford the flood insurance on my home it jumped from $400 a year to $2100 a year then jumped another $500 the next year. I had the insurance removed but could not afford the house payment. also the insurance company could not remove the insurance until ocwen...
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1.0
I didn't like
  • Im trying to make the payment and they want more than i make
#1285232
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Ocwen - Purchase Inquiry

I have tried contacting everyone from every department and cant get through! Without an account /loan number its impossible to reach out to anyone in this company. I have an urgent matter that needs to be resolved. Please contact me via email (jtadros83@gmail.com) or by phone (732)-841-2708. Thank you, John Tadros
1.0
Details
Customer service
Reliability
Staff
Website
#1279270
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I recently had a horrific experience in dealing with Ocwen over an property insurance claim. The hoops and disrespect was over the top! They sent me overbearing forms to sign that would require an Attorney to comprehend fully. One thing I was sure of; however, they...
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Anonymous
KATHY

AGREE

#1272540
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This is the worst mortgage company in the world me and my family we own house After 13 years we decided to sell the house and move to another state for some reason and we still don’t know they reported does sell as a short sale this was really bad for our credit...
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#1263570
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I posted two complaints on the BBB website and was asked by OCWEN to call their ombudsman. I called the ombudsman and she had no idea why I was calling. There was nothing in my file about this complaint, the previous BBB complaint or all the complaints I made to...
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1.8
I didn't like
  • Supervisors
  • Ombudsman
  • Modification department
#1262857
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I too lost my home that I had lived in from 1974 till June 2017. They called multiple times left messag, of which I always returned their call. My husband of 43 yrs passed and I could not afford payments anymore.i talked to them refinancing my home, but because of my...
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1.0
#1262741
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I have recently lost my job and reached out to Ocwen for help keeping my home. When you call, your call is answered by individuals in India. I have extreme difficulty with my hearing and the language barrier makes it worse. If you want to speak to someone in the US you...
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1.0
I didn't like
  • Horrible cus serv and heavily accented customer service reps
#1261927
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I have never had such a bad experience with a mortgage company--I have had more challenges with the company--they can't seem to ever live us to their promised, then send out false information, they make mistake after mistake after mistake--no one takes responsibility...
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1.1
#1252736
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The same was done to me. Granted I got the modification to keep my home but they doubled my house payment, and they keep adding $50 here, $100 there to my payment, didn't remove any of the fees and have huge balloon payment in @ 2036. I want to refinance or something....
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Anonymous
Harold

That isn't the best choice of lenders. Do you have credit or finance issues ? Have someone you know and trust ho is proficient in such things check your current contract and s...

1.3
I didn't like
  • Miss leading
  • Them
  • Dislike thier timing
#1251290
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Were do I start with this company or turn to get help ??? I submitted paper work 5 times to this company to get my loan modified because I tried to list the home with a Realtor & was told the home is not worth any way near what the loan is I have on it. I was told the...
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#1250007
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