Ocwen Los Angeles, CaliforniaComplaints and Reviews

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1.3 Based on 174 reviews
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  • Customers like
    • One person that tried to help me 4
    • Zero 2
    • Getting back to my home 1
  • Customers don't like
    • Absolutely no customer service 31
    • Lack of follow up 23
    • No clear answers 18
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Latest incident: Ocwen returned my mortgage payment back to my biweekly servicing company--would not have known but for the letter sent to me by the biweekly company. Last week: Ocwen had applied my mortgage payment to my homeowner's insurance--which had been paid by me. No record of said sent check at Allstate. So...I am "behind" 2 mortgage payments because of them. February 2015: Ocwen took my mortgage payment and applied to an escrow... Read more

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For the second time in less than three years, Ocwen has informed us that our escrow account is "deficient." The first time happened right after they purchased our loan from IndyMac. According to IndyMac (at the time), all payments had been made in full and our escrow account was flush. Once Ocwen took over our loan, all of a sudden it was "deficient" and we owed thousands of dollars towards it. We arranged a payment plan that was supposed to... Read more

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while on chapter 13, sent two check on the same month, one June 7, 2012 and second June 22,2012, time went by my husband defaulted chapter 13, I filed chapter 13 on my own we got separated and my very first check sent by the lawyer on May 17, 2013. never received a statement for June, but as time went by charges, after charges appeared on my other statements, called many many times and would keep on the phone, never really getting anywhere,... Read more

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I have received one statement for my mortgage payment since INDYMAC sold my loan to OCWEN. I've written via their customer service web site, I've FAXED, I've snail mailed including a copy of an earlier statement, telephoned and e-mailed. NEVER received a response from any of these methods. They keep taking the payments but WILL NOT reply. Feels very shady to me....I never asked to have my mortgage passed over to them and now I don't know... Read more

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I have been dealing them for years trying to get a hamp loan. My home has a sake date but yet I'm in loan modification I'm very scared don't want loose my home cuz they r from over seas and could careless Read more

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My purchase price was much lower then the taxes that previous seller was paying so since I purchased the property in July 2012, I have been paying higher escrow account. I called Ocwen and asked if they could do a reanalysis based on the latest payments to the tax authorities. They told me I could mail in the tax bill with a letter which I did twice to their tax group. I did it 2x because I never heard back from them. 4 months later I... Read more

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I reached out to ocwen and told them we were having trouble paying our mortgage - adjustable rate loan that was completely predatory in nature. they sent me paperwork for a modification. It took months for them to process the paperwork only to be told we made too much money to qualify. After trying everything, they just wouldn't work with us. I had a "sale date" and then they gave me a reprieve. Then they set another date and I thought that I... Read more

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Ocwen Loan Servicing, LLC amounts to a fraudulent lending institution that participates in discriminatory practices in refusing to help borrowers who seek a loan modification to try to save their home from an unscrupulous bank that would rather ruin a borrower's life and credit rating, than to help them with a more reasonable interest rate that would make their home payment more affordable and save the home from foreclosure. I think the US... Read more

Was this review helpful? 6 0

This is my second episode with OCWEN in the same home. Both times have been miserable. Its as if they set you up to get behind. Service is poor and they give you the runaround. I was with Homeward Residential and they sold my loan to Ocwen. In the process, Homeward would not take payment. After two months, I finally was able to make a payment but was told that I was two months behind and I would reflect on my credit report. They are less than... Read more

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Ocwen bought my loan in orange county,calif, from Home eq/ Ick as I refer to them, I gave Ocwen 12,000 dollars and made 4 trial payments ontime, and was in a contract with them . My home had 185,000 dlrs equity remaining.I had tried NACA/HAMP and many others prior to all this. NO HELP,AnywaysOCWEN still forclosed on my home,I have these *** dead to rights and have a current FEDERAL case against OCWEN abd DEAUTCHE BANK,who ultimately owns... Read more

Was this review helpful? 3 0
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