We have had mortgages for over 25 years and have never dealt with such unprofessionalism, idiotism, etc. in a mortgage company!!!
Our loan was transferred to them in November and our taxes due on 12/1 still have not been paid!!!!! I call everyother day to check and there is always some excuse. Not too mention the rudest person, Chris Benson a customer service rep(right)who said his supervisor would call us back but to no avail, surprise!!!
To top it off even the ombudsman for the company has not returned phone calls or emails. Calling the CEO next and see where that gets us.