Ocwen - Worst customer service ever.
They never can answer a question, they don't know the answer, they put you on hold several times before getting the answer. I have only been with them 3 months and its a nightmare. They can not even tell me where to send the escrow money to. I cancelled my insurance and I know the money left over needs to go back to escrow. They also can't seem to send emails either. I am still waiting on an ACH form for my payment. That's not even the worst of it, you can hardly understand them. I believe if you are dealing with the public you should be able to be understood. They speak broken English.
Very upset customer!
Very upset customer
Review about: Ocwen Loan.